Clearbox Enterprise RADIUS Server

General Information

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website:	Go to site
Description:	ClearBox Enterprise RADIUS Server is a Windows application that provides centralized control and management of remote network access based on the Remote Authentication Dial In User Service (RADIUS) protocol standards. The product supports Lightweight Directory Access Protocol (LDAP) directories (MS Active Directory, OpenLDAP) authentication. The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. This includes technologies deployed as software installations on VMs within VA-controlled cloud environments (e.g. VA Enterprise Cloud (VAEC)). Cloud services provided by the VAEC, which are listed in the VAEC Service Catalog, and those controlled and managed by an external Cloud Service Provider (i.e. SaaS) are not in the purview of the TRM. For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at: https://dvagov.sharepoint.com/sites/OITECSO
Technology/Standard Usage Requirements:	Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information:	This technology has been assessed by the Section 508 Office and found non-conformant. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov. Please see reference tab for more information concerning product versions.
Decision:	View Decisions

Decision Source:	TRM Mgmt Group
Decision Process:	One-VA TRM v23.4
Decision Date:	04/11/2023 at 02:19:06 UTC
Aliases:	RADIUS software;
Introduced By:	TRM Request
Vendor Name:	XPerience Technologies

Vendor Release Information

The Vendor Release table provides the known releases for the TRM Technology, obtained from the vendor (or from the release source).

Version	Release Date	Vendor End of Life Date	Vendor Desupport Date
5.7.x	03/01/2012
6.0.x	04/30/2015
6.1.x	11/30/2015
6.2.x
6.3.x	02/01/2017
6.4.x	12/01/2017
6.5.x	08/06/2018
7.0.x	05/26/2019
7.1.x	05/14/2020
8.0.x	01/20/2023

Current Decision Matrix (04/06/2023)

Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.

The VA Decision Matrix displays the current and future VA IT position regarding different releases of a TRM entry. These decisions are based upon the best information available as of the most current date. The consumer of this information has the responsibility to consult the organizations responsible for the desktop, testing, and/or production environments to ensure that the target version of the technology will be supported. Any major.minor version that is not listed in the VA Decision Matrix is considered unapproved for use.

Legend:

White	Approved: The technology/standard has been approved for use.
Yellow	Approved w/Constraints: The technology/standard can be used within the specified constraints located below the decision matrix in the footnote[1] and on the General tab.
Gray	Unapproved: This technology or standard can be used only if a POA&M review is conducted and signed by the Authorizing Official Designated Representative (AODR) as designated by the Authorizing Official (AO) or designee and based upon a recommendation from the POA&M Compliance Enforcement, has been granted to the project team or organization that wishes to use the technology.
Orange	Divest: VA has decided to divest itself on the use of the technology/standard. As a result, all projects currently utilizing the technology/standard must plan to eliminate their use of the technology/standard. Additional information on when the entry is projected to become unapproved may be found on the Decision tab for the specific entry.
Black	Prohibited: The technology/standard is not (currently) permitted to be used under any circumstances.
Blue	Planning/Evaluation Constraint:The period of time this technology is currently being evaluated, reviewed, and tested in controlled environments. Use of this technology is strictly controlled and not available for use within the general population. If a customer would like to use this technology, please work with your local or Regional OI&T office and contact the appropriate evaluation office displayed in the notes below the decision matrix. The Local or Regional OI&T office should submit an inquiry to the TRM if they require further assistance or if the evaluating office is not listed in the notes below.

Release/Version Information:

VA decisions for specific versions may include a ‘.x’ wildcard, which denotes a decision that pertains to a range of multiple versions.

For example, a technology approved with a decision for 7.x would cover any version of 7.(Anything) - 7.(Anything). However, a 7.4.x decision would cover any version of 7.4.(Anything), but would not cover any version of 7.5.x or 7.6.x on the TRM.

VA decisions for specific versions may include ‘+’ symbols; which denotes that the decision for the version specified also includes versions greater than what is specified but is not to exceed or affect previous decimal places.

For example, a technology approved with a decision for 12.6.4+ would cover any version that is greater than 12.6.4, but would not exceed the .6 decimal ie: 12.6.401 is ok, 12.6.5 is ok, 12.6.9 is ok, however 12.7.0 or 13.0 is not.

<Past

CY2016

CY2017

CY2018

Future>

Release

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

5.7.x

Approved w/Constraints
[2, 3, 4]

Divest
[2, 3, 4]

Unapproved

6.0.x

Unapproved

Approved w/Constraints
[2, 3, 4]

Approved w/Constraints
[3, 4, 5]

Divest
[3, 4, 5]

Divest
[4, 5, 6]

Unapproved

6.1.x

Approved w/Constraints
[2, 3, 4]

Approved w/Constraints
[3, 4, 5]

Approved w/Constraints
[4, 5, 6]

Divest
[4, 5, 6]

Unapproved

6.2.x

Unapproved

Approved w/Constraints
[2, 3, 4]

Approved w/Constraints
[3, 4, 5]

Approved w/Constraints
[4, 5, 6]

Divest
[4, 5, 6]

Unapproved

6.3.x

Unapproved

Approved w/Constraints
[2, 3, 4]

Approved w/Constraints
[3, 4, 5]

Approved w/Constraints
[4, 5, 6]

Divest
[4, 6, 7]

6.4.x

Unapproved

Approved w/Constraints
[4, 5, 6]

Approved w/Constraints
[4, 6, 7]

6.5.x

Unapproved

Approved w/Constraints
[4, 6, 7]

7.0.x

Unapproved

7.1.x

Unapproved

8.0.x

Unapproved

Decision Constraints


[1]	Per VA Handbook 6500, Federal Information Processing Standards (FIPS) 140-2 certified encryption must be used to encrypt data in transit and at rest if Personally Identifiable Information (PII), Protected Health Information (PHI) or VA sensitive information is involved or additional mitigating controls must be documented in an approved System Security Plan (SSP). Product does not provide FIPS certified encryption and therefore may not be used for solutions requiring transmission of sensitive information without OIS approved mitigating controls. Users and project teams should consult ISOs to ensure proper use of the product.

[2]	Product should not be used for tasks/projects requiring FIPS certified encryption. If free trial ware is utilized, the software must be purchased or removed at the end of the trial period.

[3]	Veterans Affairs (VA) users must ensure VA sensitive data is properly protected in compliance with all VA regulations. All instances of deployment using this technology should be reviewed by the local ISO (Information Security Officer) to ensure compliance with VA Handbook 6500.

[4]	Users should check with their supervisor, Information Security Office (ISO) or local OIT representative for permission to download and use this software. Downloaded software must always be scanned for viruses prior to installation to prevent adware or malware. Freeware may only be downloaded directly from the primary site that the creator of the software has advertised for public download and user or development community engagement. Users should note, any attempt by the installation process to install any additional, unrelated software is not approved and the user should take the proper steps to decline those installations.

[5]	Product must not be used for tasks/projects requiring FIPS certified encryption. If free trial ware is utilized, the software must be purchased or removed at the end of the trial period.

[6]	Veterans Affairs (VA) users must ensure VA sensitive data is properly protected in compliance with all VA regulations. All instances of deployment using this technology should be reviewed by the local ISO (Information Security Officer) to ensure compliance with VA Handbook 6500.

[7]	Product must not be used for tasks/projects requiring FIPS certified encryption. If free trial ware is utilized, the software must be purchased or removed at the end of the trial period.

Note:

At the time of writing, version 8.0.0 is the most current version released 01/20/2023.

References

The following reference(s) are associated with this entry:
Type	Name	Source	Description
Vendor Provided*	Clearbox Radius Release Notes		This link provides release dates and information for older releases.
*NOTE: Vendor provided information is subject to the accuracy of the manufacturer.

Technology Components

Note: This list may not be complete. No component, listed or unlisted, may be used outside of the technology in which it is released. The usage decision for a component is found in the Decision and Decision Constraints.
Name	Description
No components have been identified for this entry.

VA Categories View the VA Categorization Framework

Domain Area	Category	Customer Guidance	Category Locked By ELT Date
Security Identity and Access Management	Authentication
Security Network Security	Network Access Control

Operating Systems Supported by the Technology

Windows Client - Approved w/Constraints
Windows Server - Approved w/Constraints

Technologies/Standards Relationships

Runtime Dependencies:

Comparable Technologies:

Free Remote Authentication Dial In User Service (FreeRADIUS)

Companion Technologies/Supported Standards:

General Analysis

Adoption Benefits

The technology requires the purchase of licenses from vendor, which could potentially lead to vendor lock-in.
At the time of writing, no National Institute of Standards and Technology (NIST) vulnerabilities had been reported and no VA Cyber Security Operations Center (CSOC) bulletins had been issued for the latest versions of this technology.
Software based RADIUS server solutions may provide cost effective alternatives to hardware based options.
This is a well-documented technology.
This technology may improve productivity for specific staff whose responsibilities include management of remote network access based on the Remote Authentication Dial In User Service (RADIUS) protocol standards.
This technology supports several industry standard file formats.

Adoption Risks

This technology may utilize external data connections.
There is no indication based on available vendor documentation that this technology is Federal Information Processing Standard (FIPS) 140-2 compliant.
The potential exists to store Personally Identifiable Information (PII), Protected Health Information (PHI) and/or VA Sensitive data and proper security standards must be followed in these cases.
This technology can potentially use Secure Sockets Layer (SSL), an unapproved protocol.
This technology has a free trial period, which carries the potential for the disruption of service delivery and inaccurate financial planning.

Architectural Benefits

This technology can use a VA-preferred database.

Architectural Risks

The technology is not portable as it runs only on Windows platforms.
This technology includes cloud-based functionality which has potential information security risks.

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VA Technical Reference Model v 24.7

General Information

Vendor Release Information

Current Decision Matrix (04/06/2023)

Decision Constraints

References

Technology Components

VA Categories View the VA Categorization Framework

Operating Systems Supported by the Technology

Technologies/Standards Relationships

Runtime Dependencies:

Comparable Technologies:

Companion Technologies/Supported Standards:

General Analysis

Adoption Benefits

Adoption Risks

Architectural Benefits

Architectural Risks

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VA Technical Reference Model v 24.7

General Information

Vendor Release Information

Current Decision Matrix (04/06/2023)

Decision Constraints

References

Technology Components

VA Categories View the VA Categorization Framework

Operating Systems Supported by the Technology

Technologies/Standards Relationships

Runtime Dependencies:

Comparable Technologies:

Companion Technologies/Supported Standards:

General Analysis

Adoption Benefits

Adoption Risks

Architectural Benefits

Architectural Risks

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