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User Guide - SaaS and PaaS

An overview of software as a service and platform as a service

VA Employees

More information is available on the VA Intranet to help you get the product you need.

VA Intranet

Cloud software is the delivery of various kinds of computing services accessed over the internet. The user pays a subscription fee to be allowed access to the vendor’s servers and databases which avoids traditional IT management costs for the user.

Cloud software is available in two basic types:
Software as a Service (SaaS) and Platform as a Service (PaaS).


SaaS products are ready-to-use software products that are immediately available from third-party software companies.


PaaS products are hardware and software tools from third-party software companies that equip VA teams with the building blocks to create their own customized applications (with the help of a qualified developer). The programs created can be for local use only, or scaled up for deployment throughout VA.

Page last reviewed or updated on August 16, 2021

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