To better serve, engage, and enhance the customer experience, the Department of Veterans Affairs (VA) is making it easier for Veterans to take charge of their benefits and health care with the new mobile application: VA: Health and Benefits. The app, which can be downloaded via the Apple App Store or Google Play Store, lets Veterans access the resources they need wherever they are when they need them.
Get the app and keep moving
Our mobile app is a smarter, more convenient way to manage VA health and benefits information. Veterans can skip login with the app by enabling face or finger ID. Veterans can also view and cancel health care appointments, view claims and appeals status, upload documentation, message their doctor, locate facilities, and more — right from their phone. It also gives Veterans and their families quick access to the VA Crisis Line anytime and anywhere.
Since the app was soft-launched in August 2021, more than 210,000 users in the Veteran community have downloaded and logged into the app, and as usage grows, so will the app. New features expected in the coming year will allow Veterans to:
- Refill prescriptions
- Request appointments
- View payments and manage debt
Tell VA what you think
Our goal is to provide exceptional customer service. The VA: Health and Benefits app is a valuable tool to support Veterans’ health care and benefits needs. We want to hear your ideas about the new app, how you're using it, or what could help get you started. Contact: email@example.com.
Our commitment to digital and IT transformation is shaped by daily dedication to customer service and the close collaboration of our workforce, managers, and leaders. Ready to join us in improving Veterans’ care? Check out all current information and technology career opportunities on DigitalVA. You can also contact VA’s Office of the Chief Human Capital Officer at 512-326-6600, Monday thru Friday, 7 a.m. to 5 p.m. CST or by submitting a resume to VACareers@va.gov.