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VA Technical Reference Model v 24.7

Plantronics Hub

General Information

Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.

Website:	Go to site
Description:	The Plantronics Hub software allows end users to control and view the settings on a Plantronics audio device. End users can customize their ringtone, ring location, and configure presence updates. The technology communicates information to the user from the audio device, such as mute and battery status. This entry covers the Desktop Edition of this technology and not any mobile versions. Please note that the implementation of mobile technology applications that operate on Mobile Operating Systems must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team: http://vaww.eie.va.gov/SysDesign/CS/MT/default.aspx
Technology/Standard Usage Requirements:	Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information:	This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov.
Decision:	View Decisions

Decision Source:	TRM Mgmt Group
Decision Process:	One-VA TRM v23.1
Decision Date:	01/18/2023 at 17:07:47 UTC
Aliases:	PerSonoCall, PerSono, Plantronics Spokes
Introduced By:	SCCM
Vendor Name:	Poly

Vendor Release Information

The Vendor Release table provides the known releases for the TRM Technology, obtained from the vendor (or from the release source).

Version	Release Date	Vendor End of Life Date	Vendor Desupport Date
2.7.x	09/21/2012
2.8	03/05/2013
2.8.1	10/16/2013
2.8.2	11/04/2013
2.8.3	10/08/2014
3.2	10/31/2014
3.4	03/25/2015
3.5	05/18/2015
3.6	07/30/2015
3.7	01/18/2016
3.8	11/16/2016
3.10	07/20/2017
3.11	04/02/2018
3.13	03/18/2019
3.14.x	08/09/2019
3.16.x	02/27/2020
3.17.x	05/28/2020
3.18.x	06/30/2020
3.20.x	11/03/2020
3.21.x	02/04/2021
3.22.x	06/07/2021
3.23.x	08/25/2021
3.24.x	12/16/2021
3.25.x

Current Decision Matrix (01/06/2023)

Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.

The VA Decision Matrix displays the current and future VA IT position regarding different releases of a TRM entry. These decisions are based upon the best information available as of the most current date. The consumer of this information has the responsibility to consult the organizations responsible for the desktop, testing, and/or production environments to ensure that the target version of the technology will be supported. Any major.minor version that is not listed in the VA Decision Matrix is considered unapproved for use.

Legend:

White	Approved: The technology/standard has been approved for use.
Yellow	Approved w/Constraints: The technology/standard can be used within the specified constraints located below the decision matrix in the footnote[1] and on the General tab.
Gray	Unapproved: This technology or standard can be used only if a POA&M review is conducted and signed by the Authorizing Official Designated Representative (AODR) as designated by the Authorizing Official (AO) or designee and based upon a recommendation from the POA&M Compliance Enforcement, has been granted to the project team or organization that wishes to use the technology.
Orange	Divest: VA has decided to divest itself on the use of the technology/standard. As a result, all projects currently utilizing the technology/standard must plan to eliminate their use of the technology/standard. Additional information on when the entry is projected to become unapproved may be found on the Decision tab for the specific entry.
Black	Prohibited: The technology/standard is not (currently) permitted to be used under any circumstances.
Blue	Planning/Evaluation Constraint:The period of time this technology is currently being evaluated, reviewed, and tested in controlled environments. Use of this technology is strictly controlled and not available for use within the general population. If a customer would like to use this technology, please work with your local or Regional OI&T office and contact the appropriate evaluation office displayed in the notes below the decision matrix. The Local or Regional OI&T office should submit an inquiry to the TRM if they require further assistance or if the evaluating office is not listed in the notes below.

Release/Version Information:

VA decisions for specific versions may include a ‘.x’ wildcard, which denotes a decision that pertains to a range of multiple versions.

For example, a technology approved with a decision for 7.x would cover any version of 7.(Anything) - 7.(Anything). However, a 7.4.x decision would cover any version of 7.4.(Anything), but would not cover any version of 7.5.x or 7.6.x on the TRM.

VA decisions for specific versions may include ‘+’ symbols; which denotes that the decision for the version specified also includes versions greater than what is specified but is not to exceed or affect previous decimal places.

For example, a technology approved with a decision for 12.6.4+ would cover any version that is greater than 12.6.4, but would not exceed the .6 decimal ie: 12.6.401 is ok, 12.6.5 is ok, 12.6.9 is ok, however 12.7.0 or 13.0 is not.

<Past

CY2021

CY2022

CY2023

Future>

Release

2.7.x

Unapproved

2.8

Unapproved

2.8.1

Unapproved

2.8.2

Unapproved

2.8.3

Unapproved

3.2

Unapproved

3.4

Unapproved

3.5

Unapproved

3.6

Unapproved

3.7

Unapproved

3.8

Unapproved

3.10

Unapproved

3.11

Unapproved

3.13

Unapproved

3.14.x

Unapproved

3.16.x

Divest
[2, 6, 7, 8]

Unapproved

3.17.x

Divest
[2, 6, 7, 8]

Divest
[2, 6, 7, 8, 9]

Unapproved

3.18.x

Divest
[2, 6, 7, 8]

Divest
[2, 6, 7, 8, 9]

Unapproved

3.20.x

Divest
[2, 6, 7, 8]

Divest
[2, 6, 7, 8, 9]

Divest
[2, 6, 7, 8, 10]

Unapproved

3.21.x

Approved w/Constraints
[2, 6, 7, 8]

Divest
[2, 6, 7, 8, 9]

Divest
[2, 6, 7, 8, 10]

Divest
[2, 6, 7, 8, 10, 11]

Unapproved

3.22.x

Unapproved

Approved w/Constraints
[2, 6, 7, 8, 9]

Divest
[2, 6, 7, 8, 10]

Divest
[2, 6, 7, 8, 10, 11]

Unapproved

3.23.x

Unapproved

Approved w/Constraints
[2, 6, 7, 8, 10]

Divest
[2, 6, 7, 8, 10, 11]

Unapproved

3.24.x

Unapproved

Approved w/Constraints
[2, 6, 7, 8, 10, 11]

Divest
[12, 13, 14, 15, 16]

Divest
[12, 14, 15, 16, 17]

3.25.x

Unapproved

Approved w/Constraints
[12, 13, 14, 15, 16]

Approved w/Constraints
[12, 14, 15, 16, 17]

Decision Constraints


[1]	Only instances of this technology that have been deployed may continue to use this technology. No further expansion or use of this technology is permitted without a waiver from the Architecture and Engineering Review Board (AERB) and expressed authorization from the Assistant Secretary/Chief Information Officer or the Principal Deputy Assistant Secretary for the Office of Information and Technology.

[2]	Users should check with their supervisor, Information Security Office (ISO) or local OIT representative for permission to download and use this software. Downloaded software must always be scanned for viruses prior to installation to prevent adware or malware. Freeware may only be downloaded directly from the primary site that the creator of the software has advertised for public download and user or development community engagement. Users should note, any attempt by the installation process to install any additional, unrelated software is not approved and the user should take the proper steps to decline those installations.

[3]	Veterans Affairs (VA) users must ensure VA sensitive data is properly protected in compliance with all VA regulations. All instances of deployment using this technology should be reviewed by the local ISO (Information Security Officer) to ensure compliance with VA Handbook 6500.

[4]	Veterans Affairs (VA) users must ensure VA sensitive data is properly protected in compliance with all VA regulations. All instances of deployment using this technology should be reviewed by the local ISO (Information Security Officer) to ensure compliance with VA Handbook 6500.

[5]	Users must ensure Secure Sockets Layer (SSL) protocol is being followed for privacy concerns.

[6]	Technology must remain patched and operated in accordance with Federal and Department security policies and guidelines in order to mitigate known and future security vulnerabilities.

[7]	Due to National Institute of Standards and Technology (NIST) identified security vulnerabilities, extra vigilance should be applied to ensure the versions remain properly patched to mitigate known and future vulnerabilities. The local ISO can provide assistance in reviewing the NIST vulnerabilities.

[8]	Veterans Affairs (VA) users must ensure VA sensitive data is properly protected in compliance with all VA regulations. All instances of deployment using this technology should be reviewed by the local ISO (Information Security Officer) to ensure compliance with VA Handbook 6500.

[9]	Users much ensure that Microsoft .NET Framework is implemented with VA-approved baselines. (refer to the ‘Category’ tab under ‘Runtime Dependencies’)

[10]	Users must ensure that Microsoft .NET Framework is implemented with VA-approved baselines. This technology requires using a Universal Service Bus (USB) technology to transfer data into the records. As such, proper precautions need to be taken to protect data.

[11]	This product includes a Bluetooth capability. If that capability is leveraged, the implementer must conform to the Bluetooth Standard. All instances of deployment using this technology should be reviewed by the local ISO (Information Security Officer) to ensure compliance with VA Handbook 6500.

[12]	This technology requires using a Universal Service Bus (USB) technology to transfer data into the records. As such, proper precautions need to be taken to protect data.

[13]	Veterans Affairs (VA) users must ensure VA sensitive data is properly protected in compliance with all VA regulations. All instances of deployment using this technology should be reviewed by the local ISSO (Information System Security Officer) to ensure compliance with VA Handbook 6500.

[14]	Users should check with their supervisor, Information System Security Officer (ISSO) or local OIT representative for permission to download and use this software. Downloaded software must always be scanned for viruses prior to installation to prevent adware or malware. Freeware may only be downloaded directly from the primary site that the creator of the software has advertised for public download and user or development community engagement. Users should note, any attempt by the installation process to install any additional, unrelated software is not approved and the user should take the proper steps to decline those installations.

[15]	Due to National Institute of Standards and Technology (NIST) identified security vulnerabilities, extra vigilance should be applied to ensure the versions remain properly patched to mitigate known and future vulnerabilities. The local ISSO (Information System Security Officer) can provide assistance in reviewing the NIST vulnerabilities.

[16]	This product includes a Bluetooth capability. If that capability is leveraged, the implementer must conform to the Bluetooth Standard. All instances of deployment using this technology should be reviewed by the local ISSO (Information System Security Officer) to ensure compliance with VA Handbook 6500.

[17]	Veterans Affairs (VA) users must ensure VA sensitive data is properly protected in compliance with all VA regulations. All instances of deployment using this technology should be reviewed by the local ISSO (Information System Security Officer) to ensure compliance with both VA Handbook 6500 and VA Directive 6500.

Note:

At the time of writing, version 3.25.0 is the most current version.

The following reference(s) are associated with this entry:
Type	Name	Description
Vendor Provided*	Plantronics Hub User Interface Reference Guide	This document describes the common tasks a user can perform with Plantronics Hub.
Other	Plantronics Hub Release Notes	These are the release notes for Plantronics Hub.
Vendor Provided*	Plantronics Hub Software Development Kit (SDK) Additional Information	This webpage provides in-depth information regarding the Software Development Kit (SDK) component for this technology.
*NOTE: Vendor provided information is subject to the accuracy of the manufacturer.

Note: This list may not be complete. No component, listed or unlisted, may be used outside of the technology in which it is released. The usage decision for a component is found in the Decision and Decision Constraints.
Name	Description
Plantronics Hub Software Development Kit (SDK)	The Plantronics Hub Software Development Kit (SDK) provides a set of interfaces for application developers to interact with Plantronics current and future devices.


Network and Telecommunications Transport	Telecommunications

- The information contained on this page is accurate as of the Decision Date (01/18/2023 at 17:07:47 UTC).

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VA Technical Reference Model v 24.7

General Information

Vendor Release Information

Current Decision Matrix (01/06/2023)

Decision Constraints

References

Technology Components

VA Categories View the VA Categorization Framework

Operating Systems Supported by the Technology

Technologies/Standards Relationships

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VA Technical Reference Model v 24.7

General Information

Vendor Release Information

Current Decision Matrix (01/06/2023)

Decision Constraints

References

Technology Components

VA Categories View the VA Categorization Framework

Operating Systems Supported by the Technology

Technologies/Standards Relationships

Runtime Dependencies:

Comparable Technologies:

Companion Technologies/Supported Standards:

General Analysis

Adoption Benefits

Adoption Risks

Architectural Benefits

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