Reports

This report, in accordance with the 21st Century Integrated Digital Experience Act, outlines the efforts taken by VA thus far to meet the requirements of the law and outlines the additional efforts required.

We use the principles of human-centered design to facilitate the best possible experience for everyone involved at VA, connecting Veterans to their caregivers and caregivers to each other. We commit ourselves to evolving as an innovative, customer-centric organization with cutting-edge IT solutions to accomplish that goal.

This report, in accordance with the 21st Century Integrated Digital Experience Act, outlines the efforts taken by VA thus far to meet the requirements of the law and outlines the additional efforts required.

“Driving Digital Transformation at VA,” a multi-media report highlighting VA’s innovative IT initiatives that dramatically improve Veterans’ access to benefits and services they have earned.

This initial report, in accordance with the 21st Century Integrated Digital Experience Act, outlines the efforts taken by VA thus far to meet the requirements of the law and outlines the additional efforts required.

An overview of the the infrastructure modernization and enhancements, the customer satisfaction score improvements, the training and re-skilling we’ve aggressively pursued, and the partnerships and relationships we’ve cultivated to help VA’s IT office become an employer and a partner of choice.